Cases

Case studies

Size or volume:

< 1.000 tickets
1.000 - 10.000 tickets
> 10.000 tickets

Type of organization:

Dance event
Festival
Sporting event
Fair
Music Venue
Nightclub

Kulturzentrum Faust

Since 1991, the Cultural Centre, in the heart of Linden, a district of Hannover, Germany has provided a venue for lively and multi-layered cultural and local community work. With more then 6,300 square metres, the Cultural Centre is a multi-purpose infrastructure for arts, culture, education and welfare. The Centre also has an event programs including national and international artists and top acts.

Capacity up to 800 people

Three to four sessions per week

Online ticket sales since 2009

Advantages

No unnecessary administrative effort

Ticket sales from its own website until shortly before the event

Automated capture of customer database for future marketing purposes

Efficient access control

Hund & Pferd

In addition to the sucessfull show “Dog & Horse” the VDH Service GmbH holds other events in the Westfalenhallen Dortmund, Germany throughout the year. With more than 76,000 visitors attending the fourth edition of “Dog & Horse”, visitors marveled at more than 9,000 dogs from 240 breeds and 60 different horse breeds.

Three day trade fair in Dortmund in the Westfalenhallen

Online ticket sales since 2009

More than 76,000 visitors

Advantages

Efficient access to the venue and smaller queues at the box office

Automated capture of customer database for future marketing purposes

Reduced administration effort

Communication and promotion for the event through the e-ticketing

Real time statistics on ticket sales prior to the event

Awakenings Festival

Monumental Productions is a leader in the Dutch dance scene and has been organising events in the Netherlands since 1997. Over 80,000 people per year attend Awakenings events.

Indoor and outdoor events

Online sales since 2006

Annual outdoor festival, more than 35,000 people attend

Events are held at Gasometer in Amsterdam

Advantages

Lower booking fee for ticket buyers

Automated capture of customer database for future marketing purposes

Reduced printing and distribution costs

No paperwork

Prevents the sale of tickets on the black market

Professional entrance management solution

Awakenings Festival

Monumental Productions is a leader in the Dutch dance scene and has been organising events in the Netherlands since 1997. Over 80,000 people per year attend Awakenings events.

Indoor and outdoor events

Online sales since 2006

Annual outdoor festival, more than 35,000 people attend

Events are held at Gasometer in Amsterdam

Advantages

Lower booking fee for ticket buyers

Automated capture of customer database for future marketing purposes

Reduced printing and distribution costs

No paperwork

Prevents the sale of tickets on the black market

Professional entrance management solution

Groezrock Festival

Groezrock is a rock music festival held in Belgium annually. In it's 20th year, 25,000+ people from across Europe descend on the site for 2 days for one of the largest punkrock festivals in Europe.

Multi day outdoor music festival held in Meerhout

Over 25,000 visitors attend

Advantages

Faster, more efficient and reliable entrance process at the festival

Automated capture of customer database for future marketing purposes

A simple and reliable solution for the festival organiser

Break down of visitor demographics e.g. age, city, country which helps to focus future marketing efforts

Euro Hockey League

In 2007 the first season of the Euro Hockey League (EHL) started with 24 clubs from 12 countries competing for the European title. Euro Hockey League is to succeed the European Cub tournaments. The EHL is organised by the EHF (European Hockey Federation) and PRO SPORTS (sports media and marketing agency).

Hockey played in 4 rounds

Online sales since 2009

40,000 visitors over 4 weekends

Four different locations per season

Advantages

No paperwork

Communication via the e-ticket

Reduced printing and distribution costs

Efficient access procedure

Real time statistics on ticket sales prior to the event

More traffic to the EHL's website

Hund & Pferd

In addition to the sucessfull show “Dog & Horse” the VDH Service GmbH holds other events in the Westfalenhallen Dortmund, Germany throughout the year. With more than 76,000 visitors attending the fourth edition of “Dog & Horse”, visitors marveled at more than 9,000 dogs from 240 breeds and 60 different horse breeds.

Three day trade fair in Dortmund in the Westfalenhallen

Online ticket sales since 2009

More than 76,000 visitors

Advantages

Efficient access to the venue and smaller queues at the box office

Automated capture of customer database for future marketing purposes

Reduced administration effort

Communication and promotion for the event through the e-ticketing

Real time statistics on ticket sales prior to the event

Kulturzentrum Faust

Since 1991, the Cultural Centre, in the heart of Linden, a district of Hannover, Germany has provided a venue for lively and multi-layered cultural and local community work. With more then 6,300 square metres, the Cultural Centre is a multi-purpose infrastructure for arts, culture, education and welfare. The Centre also has an event programs including national and international artists and top acts.

Capacity up to 800 people

Three to four sessions per week

Online ticket sales since 2009

Advantages

No unnecessary administrative effort

Ticket sales from its own website until shortly before the event

Automated capture of customer database for future marketing purposes

Efficient access control

Ministry of Sound, London

The world's most famous club brand, Ministry of Sound, adopted mobile based ticketing in 2010 as part of their push in to the world of mobile Apps. Bespoke Apps have been built for all mobile platforms that integrate ticketing service powered by ticketscript.

3,500 capacity club in Central London, United Kingdom

Hosts the biggest DJ's in the world

Many leading dance music promoters hosting regular nights (e.g. The Gallery and We Love)

Ticketscript developed the ticketing applications with the MoS mobile App

Mobile App allows direct purchase of tickets allowing a 2D barcode to be sent to them via internet link

Advantages

No paper tickets - image on the phone can be scanned on the door

App ticket is discounted and allows holder to Q jump

Cheaper, less hassle and significantly more efficient

Environmentally friendly solution

"Mobile has always been an important channel for us to engage in. The most innovative feature in our new cross-platform apps is the use of mobile tickets for events at the Ministry of Sound Club. Clubbers can buy tickets on their device and get a barcode ticket sent to their phone which is scanned in on the door to let them in.

Ticketscript have been absolutely fantastic in helping us integrate our mobile ticketing site with these apps. From development through to project management they have helped us with one of most exciting digital products Ministry of Sound have released this year."

(Tom Bulwer, Head of Mobile @ Ministry)