Chagstock ticketing case study
Chagstock is a music festival held on the edge of Devon’s beautiful Dartmoor. Up to 5,000 people attend the two day festival held annually in July.
The festival has two music stages and a variety of other entertainment takes place throughout the event including a Kids area, therapies, workshops, caterers and trade stalls. Chagstock Festival has a ticketscript ticketshop integrated into their website and Facebook fan page allowing their customers to buy advance tickets online.
Ticketscript benefits for Chagstock
Customer data is automatically collected in the ticketscript dashboard and this can be used to promote future events via email campaigns
Access to real time ticket sales statistics and reports on delivery method, sales channel, revenue via the ticketscript dashboard
Expert advice on entrance management of the festival and assistance with setup of entrance solution on the day of the event
Digital guest list tool which allows Chagstock to invite friends, media and VIP’s by email or SMS text message
Reduces the administration burden of hard copy tickets and the possibility of fraudulent tickets
I am very pleased with the way ticketscript has integrated into our system. This is the modern way of selling tickets and it saves us money having to get tickets printed and my onsite box office team loved the ease and speed at which people were processed on entry to the festival
Si Ford, Festival Organiser