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Lakefest ticketing case study

Lakefest ticketing case study

Lakefest is a music and cider festival that takes place annually at Croft Farm Waterpark, in Tewkesbury. 

Event Information

The festival debuted in 2011, with over 1,500 people attending and 8,500 pints of cider consumed. Ticketscript’s ticketshop was integrated into Lakefest’s website and Facebook fan page.

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Ticketscript benefits for Lakefest

The festival is able to capitalise on their Facebook fan community and provide fans with a channel to purchase tickets through the festival’s Facebook fan page
When people purchase a ticket they are able to share via Facebook or Twitter that they have purchased a ticket to the festival, promoting the festival virally via their social networks
Automated capture of ticket buyer contact details for which can be used to promote future festivals
Everything is under one roof, from ticket sales to social media promotion tools and the customer database
Efficient and effective entrance solution allows scanning of e-tickets and m-tickets on entry, reducing fraudulent and black-market ticket sales
Lakefest have been able to launch a mobile festival app which their customers can download from the App Store or Android Market so they will know when ticket sales start, buy tickets, and keep up to date on the festival line-up
Having worked with numerous ticket agencies, there is absolutely no doubt that Ticketscript have been the best to deal with. Disillusioned by certain faceless companies I chose to work with Ticketscript. They have been extremely professional with a friendly smile and a flexible approach to business. A company with exceptional account management with a true customer focus.

Lee Martin, Lakefest