August 01, 2014

3 Useful Tools To Improve Your Visitor Experience

Now that the dust has settled on your event, it’s time to review. Whilst the main attractions of your event, such as the live acts or performance, may have been epic, one factor that’ll leave a lasting impact on attendees is their experience around the event.

Online surveys are a great way to get answers for important questions such as ‘How were the queues at toilets, the bar and entrance?’ and ‘Were the security issues taken care at the event?’ and ‘On a scale of 1-10, how would you rate the event?’. You wouldn’t want to leave attendees with a sour taste in their mouth would you? Gathering visitor feedback provides a truthful point of view from those who matter.

Survey Monkey
Allows you to create any type of survey whether it’s basic and simple or in-depth and detailed. Survey Monkey allows a branded experience you’re able to offer via the web, social media and mobile. Survey Monkey and MailChimp are integrated partners, so you’re able to send directly to your email database with ease.

For help integrating Survey Monkey with MailChimp click here

Survey Gizmo is a complete survey platform that’s easy to use and also simple to integrate with MailChimp. The features range from custom branded surveys, language options, real-time insights and are viewable on every platform including tablets.

For help integrating Survey Gizmo with MailChimp click here

Google Forms
Another option lies within Google Drive. Google Forms allows you to create surveys, quizzes, plan events and gather other important information.

For more information on how to create a survey using Google Drive or spreadsheet click here

To connect your MailChimp with your ticketscript account, click here

By Raj Jilka