August 06, 2012
We\’re excited to announce that we are offering a great new feature: Cancellation Insurance to ticket buyers. We are working with Mondial Assistance Europe to provide the insurance.
Helping our customers to increase their ticket sales is very important to us and introducing Cancellation Insurance will reduce the barriers that ticket buyers face when purchasing tickets in advance. It also means that they will no longer lose revenue from refunds.
How it works:
The insurance covers the ticket buyer if they are unable to attend the event because of the following necessary and unavoidable circumstances:
Ticket buyers will receive a confirmation email and a copy of their policy upon purchase of the insurance. Ticket buyers must contact Mondial directly if they have questions or wish to make a claim. If the claim is accepted the ticket buyer will get 100% of the ticket price returned to them.
The terms and conditions are available online at: