December 11, 2013
How do you stay connected with a ticket buyer once they’ve made a purchase? Collecting their email address may seem like all you need to do, but things are changing. Why not make it easy for them to like your Facebook page right as they make their purchase?
Placing a custom Like Box in your Ticketshop
Facebook offers the ability to create a custom Like Box which you can embed elsewhere on the web. This works perfectly in your ticketscript ticketshop – it’s a great way to encourage a deeper connection with your event attendees and will help you with future promotion.
Here’s our step-by-step guide:
1. First you’ll need to navigate to https://developers.facebook.com/docs/plugins/like-box-for-pages/. You might have to sign in again, and if it’s your first time to the Developers site you will need to register. Don’t worry, this is entirely separate from your Facebook account and gives you access to some great tools.
2. Creating the Like Box itself couldn’t be easier. All you need to do is fill in the appropriate fields. Your Facebook page url is just that. So if you navigate to your Facebook page in a new window, you can copy this directly from the browser bar.
3. The pixel width and height is up to you but we recommend that the maximum width should be 450, and the minimum height 220. This will ensure that the like box is clear and fits into the ticketshop.
4. The colour scheme and check boxes are also dependent on your preferences. You’ll see a live example below so as you change them you can see what effect it will have on your like box design.
5. Next, hit the ‘Get code’ button. You’ll want to choose the ‘iFrame’ option from the five menu boxes along the top of the pop-up. All you then need to do is copy the code that is presented in the pop-up. Don’t worry about any other messages, they won’t affect the functionality of your Like Box
6. Now you’ve copied your code it’s time to go to the dashboard. You’ll need to navigate to your ticketscript ticketshop (or sign up for a free account first), and then select the ‘edit layout’ button (the one that looks like a pencil).
Now, go to paste your Facebook code into the ‘Notification in shop’.
7. Once the code is in place you will need to edit it to ensure it’s not too long. Here’s an example of the code – the parts in bold should be deleted:
amp;colorscheme=light&show_faces=true&header=true&stream=false&show_border=true&appId=568889036502984″ scrolling=”no” frameborder=”0″style=”border:none; overflow:hidden; width:438px; height:290px;”allowTransparency=”true”>
8. Now if you check your ticketshop preview you should see your new custom Like Box at the top of your shop!
If you’ve got further questions about this, as always feel free to comment below or tweet us @ticketscript.