November 28, 2013

The State Of The Ticketing Industry 2013: An Exclusive Report

Ticketing and the broader events industry is undergoing dramatic change at the hands of internet and mobile technology. To see what this means in reality, we’ve conducted a survey of 1,000 people who bought a ticket to an event in the past six months. The results are compiled in an exclusive ticketscript report only available here.


We see daily evidence of how ticket buying is changing on a fundamental level just from observing the success our clients achieve by working with us at ticketscript. However, we wanted to go a step further and speak directly to the end user.

Over the last couple of months, we’ve been busy collating research from ticket buyers to better understand their attitudes and have compiled a report of the findings for exclusive download.

In the following report, we uncover the truth about how ticket buyers think and behave today. A must-read for any event professional, the survey reveals paradigm-shifting statistics related to fundamental issues in ticketing. Insights include:

  • Trust is the number one factor in ticket-buying attitudes.
  • Event-goers want to buy from YOU, not agencies or other third parties.
  • Older generations’ habits are becoming digital as well as younger people

Request the full report here for the full story and the numbers behind it.